Terms & Conditions

Our Terms & Conditions are set out to be plain and easy to understand.

Satisfaction of Achievement Academy members is of paramount importance. In fact, better than satisfaction, we work hard to earn your loyalty. Your Learning Coach will work hard to resolve issues. We are not happy until your are happy. We’re listening …

Summary

Our service promises

Terms & Conditions

The following are the Terms and Conditions of use of this website and of membership in the Achievement Academy. Continued use of this website indicates acceptance of the Terms of Conditions.


Definitions

You are the site user, referred to as User and your use of this site is through a License. The User may be a person or may represent a group which includes persons, owners, employees, partners, independent contractors, subsidiaries, affiliates, attorneys, agents, heirs, and assigns. When you join the Achievement Academy you may also be referred to as a Subscriber or Member.

Vision Achievement Limited which produces the Achievement Academy is referred to as Licensor. The Licensor includes owners, managers, employees, subsidiaries, independent contractors, agents, attorneys, and assigns of Vision Achievement Limited.

Reasonable Expectation

As with any personal development programme, User results will vary and will be based on personal abilities, experience, knowledge, capabilities, level of desire, and a large number of variables beyond the control of Licensor, including variables that have not been anticipated by either party. There are no guarantees concerning the level of success or development User may experience. Each Users’ results will vary.

The use of information, products and services of Licensor should be based on Users’ own due diligence and agreement that Licensor is not liable for success or failure of User to develop any particular skill or skills.

Cancellation Policy

Licensor provides services to support learning and development of individuals which includes live events such as workshops and experiences, online materials, seminars, courses and applications. These products and services are accessed through paid memberships which may be for single events, date based availability or subscription service. Cancellation will be handled for each product and service as follows:

  1. Mailing List Subscriber: The mailing list subscription is free of charge. A member of the list may request removal at any time. There will be no refund due.
  2. Single Online Course:  A Licensee who has purchased one or more single courses may cancel their purchase of any course at any time. The cancellation will cause the Licensor to lose access to the material as soon as the cancellation has been processed. In the event the cancellation is within 10 working days of purchase and there has been little or no access to the material a full refund will be given. After 10 working days, cancellation will not result in a refund.
  3. Live or Virtual Workshop:  User who has purchased a place at an unperson or virtual workshop may cancel their place for a full refund provided more than 15 calendar days notice is provided. If the User cancels between 10 and 15 days in advance of the event a 50% refund is provided. In the event the cancellation is notified less than 10 days in advance no refund is given. A User who does not attend at a booked event is due no refund. In the event Licensor cancels a live event, another date and time will be offered.  If the alternative date and time does not suit User a full refund is given. 
  4. Subscription Members: In the event User who has purchased one or more subscriptions cancels any subscription the User will continue to receive services until the end of the current period of the subscription and no further payments will be taken under the subscription.

Disclaimer

ALL CONTENT IS PROVIDED “AS IS” AND ANY AND ALL WARRANTIES ARE DISCLAIMED, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Licensors cumulative liability to User for any loss or damages resulting from any claims, demands, or actions arising out of or relating to these Terms & Conditions or use of the content or website shall not exceed the amount paid to Licensor for the product or service. 

In no event shall Licensor be liable for any indirect, incidental, consequential, special, or exemplary damages or lost profits, even if advised of the possibility of such damages. User agrees that the foregoing constitutes the sole and exclusive remedy for any breach of these Terms & Conditions.

Prohibited Uses

All material provided on this website is intended for the sole use of the User. User will not assign, sublicense, transfer, pledge, sell, lease, rent, lend, or otherwise dispose of any content, or any part of it, or share rights under this Agreement to others. User will not give others access to any username and/or password or any combination thereof. User will not provide false or misleading information to Licensor.

No Waiver of Rights

Licensors failure to enforce any rights granted in these Terms & Conditions or to take action against any other party in the event of any breach shall not be deemed a waiver by Licensors as to subsequent enforcement of rights or subsequent actions in the event of future breaches.

Modification

The Terms and Conditions may not be modified or amended orally, by implication, or in any manner not set forth in writing. The Terms & Conditions may be amended by Licensor at any time and without notice, but only by amending the Terms and Conditions posted on this website. Any amendments will become effective 30 days after being first posted on this website, unless circumstances require that a change be immediately implemented. User agrees to check the Terms & Conditions posted at this page from time to time.

User agrees that continued use of products or services of Licensor after that date will constitute consent and acceptance.

Choice of Law

These Terms & Conditions in all respects shall be governed by and construed according to the laws of England and Wales, to the exclusion of any other applicable body of governing law, without regard to conflicts of laws principles. Any dispute arising out of or in connection with these Terms & Conditions, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by arbitration under the London Court of International Arbitration (LCIA) Rules, which Rules of which are deemed to be incorporated by reference into this clause.

Copyright © 1996 – 2021 Vision Achievement Limited

Home of the Achievement Academy

UK PRN: 10084809

Clavering House, Clavering Place

Newcastle-upon-Tyne. NE1 3NG

United Kingdom

+44.191.818.8815

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Facilitation

We specialise in helping your teams solve intractable problems, or develop new ideas.

The art of facilitation is to bring multiple people with different views together in a structured event that delivers an agreed approach and action plan. Whether you need a new strategy, some ideas for a new or revised product and service or to solve a seemingly unsolvable problem, try facilitation.

Facilitator Attributes

These attributes are what makes our facilitators successful in helping your teams come up with accurate, actionable answers.

Where facilitation works best

We use a four point scale to classify our learning solutions so we can agree the right level to start with. Every one of us can be in any of these classes at any time depending on the topic. A construction manager, for example may be a masterfor project management, but also a novice when they start to design a website at home.

Online Learning

Learning on your computer, tablet or phone

Online learning represents a massive improvement in our ability to reach people wherever they are. Well designed, thoughtful and fun courses engage and teach at the same time. We use our online learning solution in conjunction with all other forms of development and it forms the basis of our extensive resource library of tools and materials. All our online resources are available in the Achievement Academy.

Our online services are always supplemented with live virtual seminars and support from our learning coaches. 

Online Learning Benefits

The ability to learn anywhere, anytime is great, but our online solution is more than that – it is a window into the world of learning, including access to seminars, coaching, mentoring, videos, podcasts, resources, live virtual training and instructor led courses as well.

The ability to learn anywhere, anytime is great, but our online solution is more than that – it is a window into the world of learning, including access to seminars, coaching, mentoring, videos, podcasts, resources, live virtual training and instructor led courses as well.

Online Learning Features

Easy to navigate, easy to work with, it’s the closest thing to having a trainer in your pocket.

Seminars

Talks and presentations online or in person

Our senior team members enjoy giving talks and presentations on topics relevant to their experience. The goal is to enlighten, inspire and motivate through entertaining events. We establish our own online seminars and we attend external events, some of which can be recorded and placed in our online learning solution – the Achievement Academy. In person seminars have the benefit of networking with others who may be able to help or collaborate with you.

Seminar Benefits

Hearing perspectives of others broadens our appreciation of a topic. Seminars are great for inspiring with new ideas, or consolidating our understanding of topics we already are familiar with.

Seminar Features

Short talks about specific topics through to complex all-day events with a series of speakers who can inspire, educate, and broaden our perspectives on any topic we are interested in.

Experiences

A benefit of working with us or being a member of the Achievement Academy is taking part in the experiences we design for people. These can be arranged in person or in a virtual format so sometimes you can participate with other members from all over the world.

Experience Benefits

Adults learn best through experience. A well designed learning experience really helps our brains put it all into context – purpose, activity, procedure, perspective, attitude and more.

Experience Features

Our experiences are designed to meet the needs of the participants. We have proven learning models that are adapted to the specific participants needs beforehand. 

Coaching

Amateurs do it alone, professionals use a coach

We coach members to understand how they can achieve their potential. It is about reaching beyond their current comfort level, but with a guide. Many times our clients and members ask us for more training, but that’s not always the right way to proceed. Other people perceive us as having capabilities that do not match what we can really do. We need to adjust that perception. 

Book an appointment with Vision Achievement using Setmore

Note: Our online booking system is provided by third-party Setmore and privacy policies may differ. Please check the Setmore website for details.

Coaching Benefits

We can all benefit from good coaching, not just after learning but throughout our development journey.

Coaching Features

What you can expect when you get coaching, especially when we guide you to the right coach.

Mentoring

Mentoring occurs at many different times and on many different levels throughout life. Do we recognize when it's happening and do we seek it out and why?

We believe in you. Do you believe in you? That question is not as crazy as it sounds. Many times our members ask us for training and all they really need is to hone some skills they already have or identify a few related skills that put their capability to the top level. For this, we provide mentoring.

Book an appointment with Vision Achievement using Setmore

Note: Our online booking system is provided by third-party Setmore and privacy policies may differ. Please check the Setmore website for details.

Mentoring Benefits

Mentoring occurs on many levels. A mentor encourages the personal and professional development of another through the sharing of knowledge, expertise and experience. The benefits for the person being mentored include …

Mentoring Features

Each mentoring engagement is different and is built around a common interest or experience that the mentor has and the recipient needs. It is not unusual to have many mentors throughout our lives as our need to gain from experiences of others changes continually.

Resources

Learning is not an event, you will need support.

A key asset with Vision Achievement and the Achievement Academy is our extensive library of further reading, case studies, tools, templates, videos, audios, quick tests and examinations that are available to members. There is a mass of information (mainly good) on the internet and keeping up with blogs and articles always keeps you up-to-date. But when you are developing your understanding of a topic it’s good to have a set of guided references that point directly to what you are learning, curated by our instructional designers. You have access to these resources regardless of whether you are a direct client of Vision Achievement or a member of the Achievement Academy.

Resource Benefits

Having guidance to further reading, tools , templates, studies, blogs, seminars, podcasts, recorded talks and many more ensures the learning will stay with you and help you improve skills every day.

Resource Features

Well organized, easy to search and readily available tools. Direct links to tools atet support your personal learning path.

Virtual Workshops

In Person, facilitator led experiences

Our facilitators lead virtual workshops with one goal in mind – to allow participants to experiment and discover knowledge, skills and attributes that they can use immediately after. By presenting key ideas and then letting the team respond to those ideas, the facilitator guides participants to the learning points without direct instruction and with very little lecture.

Virtual Workshop Benefits

The main benefit from a facilitator led workshop is the ability to learn and question throughout. Our workshops are designed to take a topic that you already are familiar with and build on it, reinforce it or show you new ways of working with it.

Virtual Workshop Features

Highly interactive, very little lecture, plenty of exercises and quizzes, plenty of time to engage with the facilitator and work with your fellow participants to develop a shared understanding – anywhere in the world.

Workshops

In Person, facilitator led experiences

Our facilitators lead workshops with one goal in mind – to allow participants to experiment and discover knowledge, skills and attributes that they can use immediately after. By presenting key ideas and then letting the team respond to those ideas, the facilitator guides participants to the learning points without direct instruction and with very little lecture.

Workshop Benefits

The main benefit from an in-person facilitator led workshop is the ability to learn and question throughout. Our workshops are designed to take a topic that you already are familiar with and build on it, reinforce it or show you new ways of working with it.

Workshop Features

Highly interactive, very little lecture, plenty of exercises and quizzes, plenty of time to engage with the facilitator and work with your fellow participants to develop a shared understanding.

Our Difference Explained

We are building a new way of learning - our difference.

There have been many improvements in course quality over the past twenty years. Similarly the evolution of the internet has allowed online learning to grow massively. What has not changed very much is the approach to learning – the process itself – and that is where our difference stands out. Some people are fortunate and have access to learning planners in the Human Resources team, but the vast majority of people do not. For most people, once they leave formal eduction, learning takes the form of brief events with little or no follow up. Each event is often unconnected to any other. As a result, we are changing that and we look to our clients and members to help us achieve a more effective process and result.

Adult Learning Challenges

Adult learning is generally considered to be all learning once a person has left formal education. It’s not a precise definition at all. Even the title ‘adult’ can vary by region and formal education may end at many different ages. Our difference is we approach a number of challenges that exist with adult education differently. 

Our Difference

Our difference is also that we solve a number of challenges that exist with adult education. We address the need for adults to be involved in their development planning, to use their experiences to empower learning and growth, to learn through problem solving and reasoning and to make development immediately relevant to what they are doing. In summary, six things differentiate us from others.

Are we a match?

Our approach is different. Read on and decide: are we a match?

It takes a certain type of person to work well with us and to be successful. Here we describe some of the attributes of our most successful members. Do any of these success attributes sound like you? Are we a Match?

Success Attributes

Check if these attributes describe you now, or in the future because people with these attributes achieve great things with us.

Readiness Levels

We use a four point scale to classify our learning solutions so we can agree the right level to start with. Every one of us can be in any of these classes at any time depending on the topic. A construction manager, for example may be a master for project management, but also a novice when they start to design a website at home.

Total Solutions

We are building a new way of learning and developing

There have been many improvements in course quality over the past twenty years. Similarly the evolution of the internet has allowed online learning to grow massively. What has not changed very much is the approach to learning – the process itself.

Business Imperative

We have spent 20 years looking at what works, and what does not work in adult education, especially as it applies to organizational effectiveness and return on investment for training. Here are some of the differences that we deliver for you.

Our Approaches

We deliver services to your staff directly as individuals or we can custom design a complete solution for your organization. Here are some of the options that might benefit your organization by developing your people effectively and raising their level of engagement with the organization too.